The role of the Mediator is like being a guide and a facilitator. The Mediator is a neutral third party who helps people in a dispute have a productive conversation. The Mediator´s job is to create a safe and respectful environment for everyone involved. The Mediator listen to each person´s perspective, ask questions to clarify things, and helps parties to understand each other´s point of view. The Mediator doesn´t take sides or make decisions, but they assist in finding common ground and exploring possible solutions. They may also help parties communicate more effectively and manage any strong emotions that may arise. Ultimately, the Mediator´s goal is to help parties reach a mutually agreeable resolution and find a way forward.
